Noda Contact Center

“Best Product of 2015 for Сall Сenters in Eastern Europe and Asia" award at CCWF 2015
  • More than 300 contact centers exploit our product
  • Outstanding reliability (99,999%)
  • Contact centers manned by up to 5 000 operators
  • Mentioned in the report «Gartner Contact Center Infrastructure 2015

Calculate now

Concurrent inbound agent seats
Concurrent Email Agents

Concurrent Web-chat Agents
Concurrent outbound agent seats
Concurrent (blended) agent seats
Concurrent superviser seats
The number of concurrent calls during peak times
The number of concurrent IVR connections
Features
min  $  –  max  $

Features

Consolidate your statistics from 
all subsystems!
A single report offers exhaustive information about every conversation: the time and length of the conversation, the reason for the contact or why the client turned down the offer, and other parameters filled in by the operator at every step of the conversation, as well as the ability to listen to a recording of the conversation.
Use powerful agent 
scripting module!
Your agents will not forget what to say, when to say it, or when to send out the standard offer. Thanks to this integration the operator sees all the client’s information in one window: his or her balance, most recent payments, open tickets, etc. When necessary, a project manager can drag and drop a new conversation script in 20 minutes.
Pay only for what you use!
We offer an on-premise solution with a pay-per-use format. The cost of the software is determined monthly on the basis of the number of user sessions that were documented at peak system usage. If the system is not used during a payment period, the client is not billed.
Operate Omni-channel!
Support for all channels of interaction with clients as well as organization of a single service process. Thanks to this, an operator can process different contact types simultaneously (voice, Skype, email, web chat, and SMS).
Pay only for what you use
The cost of the software is determined monthly on the basis of the number of user sessions that were documented at peak system usage. If the system is not used during a payment period , the client is not billed.

Send Request

Name *
Company *
Web site
Phone *
E-mail *
Comment
* - required fields

Contacts

1000 5th Street Miami Beach, FL 33139

Phone: +1 305 777 8944
Email: afedorov@nodacontact.com

Alexander Fedorov
Sales Director, USA

Noda Interaction Platforms © 2001 – 2015
+1 305 777 8944